Improve search coverage with custom search phrases
Take for instance the situation where an article contains mostly attachments like PDF documents or links to external resources. There's very little actual content for our search engine to index, so it will make the article harder to be found.
Or what if there are just many variations you could use for a title? Let's say we're writing an article about adding or inviting users, there are many possibilities for the title:
- Adding users
- Inviting users
- Adding someone
- Inviting someone
Meet custom search phrases
From any article, you'll now see the Custom search phrases box on the right.
Just press Configure and enter the additional search phrases the article should cover.
We hope this will help you improve search coverage for your articles and make your Help Center's experience better.