May 22, 2019

Improved Stats for Multilingual Help Centers

We've recently made some visual improvements to the Stats screen that will be a welcome change for everyone, but the biggest improvements will be seen by people running multilingual help centers.

In the past, it used to be hard to know what languages were driving most page views or even to know the distribution of page views between languages for a given article.

To address this, a chart was added to the Article views block displaying the split between languages.
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Another important change is in the full Article views report. It's now possible to filter the report by selecting a language, making viewing language-specific stats easier for individual articles.
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Hopefully these changes will make it easier to analyze and understand your Help Center use across all languages.

— The Timelapse team