- Getting Started
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Managing Content
- Creating and managing sections
- Creating and managing topics
- Creating and managing articles
- Changing the order of topics and articles within topics
- Inserting images, photos and attaching files
- Embedding YouTube videos and similar content
- Adding and editing a table
- Adding a Table of Contents to an article
- Disabling a section, an article or a topic for a specific language
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Layout & Appearance
- Picking an accent color
- Adding a logo, favicon and cover image
- Customizing the header layout
- Changing a section's layout
- Adding a welcome message to a section's homepage
- People & Permissions
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Managing Help Centers
- Creating a new Help Center
- Changing your Help Center's visibility (public vs. private/internal)
- Changing your Help Center's name or subdomain
- Add or remove a locale
- Translating the Help Center Name
- Custom navigation links
- Custom footer blocks
- Adding a copyright or a footer note
- Configuring Cookies & Tracking Consent
- Configuring a custom domain + SSL Certificate
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+ 3...
- Account & Billing
Adding a welcome message to a section's homepage
A welcome message is an introduction paragraph that can be displayed above a section's home content. In the screenshot below, the "Hi! How can we help?" part is a welcome message:
1. Head to Knowledge Base and click Preferences for one of your sections.
2. Go to Info
Under Section's Homepage, make sure the Display a welcome message on the section's home toggle is active and write your welcome message there.
1. Head to Knowledge Base and click Preferences for one of your sections.
2. Go to Info
Under Section's Homepage, make sure the Display a welcome message on the section's home toggle is active and write your welcome message there.
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