- Getting Started
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Managing Content
- Creating and managing sections
- Creating and managing topics
- Creating and managing articles
- Changing the order of topics and articles within topics
- Inserting images, photos and attaching files
- Embedding YouTube videos and similar content
- Adding and editing a table
- Adding a Table of Contents to an article
- Disabling a section, an article or a topic for a specific language
- Layout & Appearance
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People & Permissions
- Inviting someone
- Using Organization Invite Links to add everyone from your organization
- Roles and permissions explained
- Updating your profile (name, password, timezone...)
- Removing someone from your account
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Managing Help Centers
- Creating a new Help Center
- Changing your Help Center's visibility (public vs. private/internal)
- Changing your Help Center's name or subdomain
- Add or remove a locale
- Translating the Help Center Name
- Custom navigation links
- Custom footer blocks
- Adding a copyright or a footer note
- Configuring Cookies & Tracking Consent
- Configuring a custom domain + SSL Certificate
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+ 3...
- Account & Billing
Using Organization Invite Links to add everyone from your organization
By creating an Invite Link for your organization, you're allowing anyone with the link to join your account. There's no need to send out invites on an individual basis, just one link everyone can use.
As most organizations already have a way to communicate with all of their employees or partners, there's just this one link to communicate or store somewhere. It's great too for when new people join the company, providing the Invite Link can be part of the on-boarding process and they can simply add themselves.
As most organizations already have a way to communicate with all of their employees or partners, there's just this one link to communicate or store somewhere. It's great too for when new people join the company, providing the Invite Link can be part of the on-boarding process and they can simply add themselves.
Creating an Invite Link
Only account owners and admins can create an invite link. If you're an account owner or admin, go to Account -> Manage People -> Create an invite link
Allow anyone with the link to join this account
By selecting this option, anyone who has the link will be able to create an account.
Only allow [@domain.com] email addresses
Even though the invite link is pretty much impossible to guess, for added security, it's possible to restrict registrations to a specific email address domain.
Setting permission
The permission you set there will be the permission given automatically to people joining the account through the link.
You're now ready to copy the generated link and share it!
This is what people will see when they click on the link:
Allow anyone with the link to join this account
By selecting this option, anyone who has the link will be able to create an account.
Only allow [@domain.com] email addresses
Even though the invite link is pretty much impossible to guess, for added security, it's possible to restrict registrations to a specific email address domain.
Setting permission
The permission you set there will be the permission given automatically to people joining the account through the link.
You're now ready to copy the generated link and share it!
This is what people will see when they click on the link:
It's possible to create multiple links, so you can have one link giving access to a Help Center and another link giving access to another Help Center. Or have different links for different permission or email domain restrictions.
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