- Getting Started
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Managing Content
- Creating and managing sections
- Creating and managing topics
- Creating and managing articles
- Changing the order of topics and articles within topics
- Inserting images, photos and attaching files
- Embedding YouTube videos and similar content
- Adding and editing a table
- Adding a Table of Contents to an article
- Disabling a section, an article or a topic for a specific language
- Layout & Appearance
- People & Permissions
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Managing Help Centers
- Creating a new Help Center
- Changing your Help Center's visibility (public vs. private/internal)
- Changing your Help Center's name or subdomain
- Add or remove a locale
- Translating the Help Center Name
- Custom navigation links
- Custom footer blocks
- Adding a copyright or a footer note
- Configuring Cookies & Tracking Consent
- Configuring a custom domain + SSL Certificate
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+ 3...
- Account & Billing
Configuring a custom domain + SSL Certificate
It's possible to use your own domain name with Timelapse such as support.acme.com.
1. Head to Help Center Settings
2. Click General
3. Enter your custom domain (e.g.: support.acme.com)
4. Create a DNS CNAME record for your custom domain and have it point to customdomain.timelapsehc.com
As with anything that has to do with DNS, the change can take up to 24 hours to take effect.
1. Head to Help Center Settings
2. Click General
3. Enter your custom domain (e.g.: support.acme.com)
4. Create a DNS CNAME record for your custom domain and have it point to customdomain.timelapsehc.com
As with anything that has to do with DNS, the change can take up to 24 hours to take effect.
SSL Certificate for your custom domain
As long as your site remains as a subdomain of timelapsehc.com, your Help Center will use our very own SSL Certificate. But what about if you use your own domain name?
We can configure a SSL certificate for your custom domain and we'll take care of everything -- from getting the certificate to renewing it. Just contact support and we'll set you up.
We can configure a SSL certificate for your custom domain and we'll take care of everything -- from getting the certificate to renewing it. Just contact support and we'll set you up.
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