Creating and managing sections

Introduction to Sections

You can think of a content section as a high-level group of articles around a common theme inside a Help Center.

Each section gets their own list of articles managed independently and can have their own layout.

Sections are particularly useful when managing content around different themes like in the following example:
sections.png 114.13 KB

Section types

When creating a section, a section type has to be selected. There are two section types:
  • Help Topics (default)
  • Docs

Section types - Help Topics

With a Help Topics section, content is organized by topics.
gettingstarted-topic.png 136.02 KB

Section types - Docs

With a Docs section, the layout and writing experience is optimized for writing documentation and guides.
docs-section.png 210.16 KB

Creating a new section

Go to Knowledge Base and click on + New Section.

Give the section at least a name, the description is optional.

Changing sections order

Go to Knowledge Base and click on Change order at the top. Please note that this option is only available when you have more than one content section.

Then, just drag the sections around to change their order.

Removing a section

Go to Knowledge Base and click on Preferences for the Content Section you would like to remove. Then select the Info box and click the red Permanently delete link. 

How did we do with this article?