Articles and Topics

Articles and topics are at the core of your knowledge base. Use topics as categories to group related articles together:
Getting Started.png 218.27 KB

Topics are also important for your Help Center's navigation as it's the first selection users will have to make before reaching any article. For instance, in the following screenshot, Getting Started, Managing Content and Layout & Appearance are all topics.
laptop-timelapse.png 118.93 KB

Articles are the actual content people can read and search for. Ideally they are tied to a topic so they're easy to find, but uncategorized articles are supported and can be found through the search engine.
How did we do with this article?